Internet Bandwidth Solutions

Dedicated Internet Access (Internet Leased Lines)

Wireless Leased Line

 Event /Emergency Bandwidth Solutions

Metro Fiber Leased Line – End to End Fiber

Carrier Solutions Bandwidth : Consultancy

BlazeNet provides high speed Internet access services to businesses with dedicated Internet connection to a Tier 1 IP network backbone. As one of a few fully peered, facilities-based Tier 1 internet backbone providers in the U.S., BlazeNet delivers data to its destination securely, reliably and along the fastest route possible. For 10 years, BlazeNet has been providing fast, reliable and cost-effective business high speed Internet access services.

BlazeNet Dedicated, High Speed Internet Access is:

Fast

• High-speed access to the Internet, intranet and extranet sites

• Guaranteed bandwidth to meet heavy data demands

• Performance of the State of Art BlazeNet Internet network backbone

Reliable

• Reliability backed by industry-leading service level guarantees, including 99.9% availability SLA

• Network design that maximizes redundancy with no single IP point of failure

• 24x7 live support with world class customer care and continuous network monitoring

Cost-Effective

•  Includes pre-configured router, DNS registration and IP number allocation

• Web Basics hosting package with email addresses, junk mail and virus filtering

BlazeNet Products	Customer Profile	Speed Range
E1/ DS1	E1 / DS1 Internet access services are ideal for small and medium businesses requiring reliable, high-speed Internet access with dedicated Internet connectivity.	2Mbps - 6 Mbps
E3/ DS3	E3 / DS3 Internet access services are ideal for businesses that require high-speed, high-capacity Internet access to support high bandwidth applications or have outgrown their T1 services.	6 Mbps - 45 Mbps
Ethernet	Ethernet Internet access services are ideal for high-end applications, including video-conferencing, Voice Over Internet Protocol (VoIP), and Web Hosting.	1 Mbps - 1,000 Mbps

BlazeNet Dedicated, High Speed Internet Access includes:

• Pre-configured CPE (router with integrated CSU/DSU)

• Full installation and maintenance

• IP number allocation

• Domain Name Service (DNS) - Primary and Secondary

• Usage Reporting

• Service Level Agreements to ensure fast, reliable service

• Expanded CPE options and managed router options

• BGP Routing Protocol

• DNS Administration

• Network Address Translation (NAT)

BlazeNet Usage Reporting

• Web-based usage reporting tool.

• Graphical interface to circuit utilization, availability, errors, and other reports.

• SLA report containing network-wide, monthly average Packet Loss and Latency.

• Simplified network management and budgeting.

• Easy access to network information.

BGP Routing Protocol

• Advertises routes to other networks

• Intelligent routing choices among multiple locations

• Failover, load balancing

• Improved efficiency and quality of end user access

• Corporate: Faster, more efficient network traffic

DNS Administration

• Primary and secondary DNS resolution and management or Secondary Only

• Simplified management of complex DNS entries and servers
  

BlazeNet Dedicated Internet Access (DIA)

BlazeNet Dedicated Internet Access (DIA), and Combined Services are backed by specific service level guarantees.

Network Availability Guarantee
The BlazeNet IP Network, as defined in this section, is guaranteed to be available and capable of forwarding IP packets 99.9% of the time, as averaged over a calendar month. The BlazeNet IP network includes the customer's access port (the port on the BlazeNet aggregation router upon which the customer's circuit terminates) and the BlazeNet IP backbone network. The BlazeNet IP backbone network includes BlazeNet owned and controlled routers and circuits (including any transit connections). The BlazeNet Network Availability guarantee does not include the local access circuit (e.g. local loop), Customer Premise Equipment (router or CPE) or Customer's Local Area Network (LAN), scheduled maintenance events, customer caused outages or disruptions, interconnections to or from and connectivity within other Internet Service Provider (ISP) networks, and force majeure events (as defined in the relevant service contract).

If the Network Availability guarantee is not met in a calendar month, the customer will receive a credit of 1/30th of the monthly recurring charge (MRC) for that month for each full hour of outage in excess of the 99.9% guaranteed under this SLA. Limits on the credit and the reporting procedures are detailed below.

Latency Guarantee

The BlazeNet IP backbone network (as defined in the previous section) is guaranteed to have an average round trip packet transit time within the BlazeNet IP backbone network over a calendar month of 365ms or less to all major sites in USA . The average latency is measured as the average of 15-minute samples across the BlazeNet IP backbone network taken throughout the month. The BlazeNet Latency guarantee does not include the local access circuit (e.g. local loop), CPE or Customer's LAN, scheduled maintenance events, customer caused outages or disruptions, interconnections to or from and connectivity within other ISP networks, and force majeure events (as defined in the relevant service contract).

Packet Loss
Maximum average packet loss of 1 percent or less during any calendar month.

Credit Limits and Reporting Procedures
Total credits under this SLA are limited to the monthly recurring charge for the affected DIA service or Combined Service for the month in which the service does not meet the guarantees.

Back