Support

BlazeNet is committed to provide good quality Customer Support. 

Please contact
helpdesk@blazenet.biz for immediate attention.

BlazeNet - Gujarat Escalation Chart

 

Level 1 - From 0 to 15 mins of downtime:

                Support Desk 079 2646 8124, 2646 8125, 99099 25744, 99099 25742

                Email - helpdesk@blazenet.biz

 

Level 2 - From 16 to 30 mins of downtime:

                Jignesh Dani (Network Manager) 98256 10946

                Email - jignesh@blazenet.biz

 

Level 3 - From 31 to 45 mins of downtime:

                Rajeev Sharma (Technical Director) 98250 97086

                Email - rajeev@blazenet.biz

 

Level 4 - From 46 to 60 mins of downtime:

                Sharad Varia (Managing Director) 98256 10953

                Email - sharad@blazenet.biz

 

BlazeNet - Mumbai Escalation Chart

 

Level 1 - From 0 to 30 mins of downtime:

               Support Desk 022 2838 8128 / 31

   Email - supportmum@blazenet.biz

 

  Pradip Vaste 99308 70972
   Sameer Gawde 99306 40971

 

Level 2 - From 30 to 45 mins of downtime:

   Viranchi Pandya (Network Engineer) 99308 90927

   Email viranchi@blazenet.biz

            Vaidehi Vyas (Network Engineer) 9909921203
            Email
vaidehi@blazenet.biz

 

Level 3 - From 45 to 60 mins of downtime:

   Jignesh Dani (Network Manager) 98256 10946

   Email - jignesh@blazenet.biz

 

Level 4 - From 60 to 90 mins of downtime:

   Rajeev Sharma (Technical Director) 99208 97086

   Email rajeev@blazenet.biz

 

Level 5 - From 90 to 120 mins of downtime:

   Sharad Varia (Managing Director) 98196 10953

   Email sharad@blazenet.biz